We are hiring:
Experienced BPO Team Leaders
Welcome to Response! We're excited to expand our family of call center agents!
Based in 62 Umhlanga Ridge Boulevard, South Africa, our people-centric contact centre has been a leader in the industry for over 20 years.
We're currently on the lookout for enthusiastic individuals to join our team.
At Response, we're dedicated to providing exceptional service with a focus on putting people first. If you share our commitment to excellence, professionalism, and teamwork, we invite you to become a valuable member of our growing family.
We are currently seeking for experienced BPO Team Leaders to join us.
If you have 1–2 years of BPO Team Leader experience, know how to motivate a team, drive performance, and deliver results, we want to hear from you.
Sign up via the form on the right.
Our vision
A contact centre develops on people-to-people interactions. We create a setting that promotes the best possible interpersonal relationships, both internal and external, and individual fulfilment. Happy people are productive people.
By emphasizing the human touch in conjunction with cutting-edge technology, we provide the highest standards of service for our clients.
We make sure our staff are happy, so that they can ensure the customers they interact with are happy.
Our Specialities
- Sales (outbound & inbound)
- Live Transfers
- Customer Service (voice/webchat)
- Debt Collection
- Smart Meter Appointments
- Surveys
- Quality Assurance (QA)
- Billing and Back-office Operations
- Appointment setting
We Reward People
Our Vision
Empowering Environment
We empower our staff with the necessary training and resources to maximize individual achievement in order to produce the best outcomes.
Training & Development
Our training and development programs promote the professional development of our employees, and they currently provide the market's fastest time to competency.
Reward & Recognition
We provide a rewarding environment with the best compensation packages, benefits, incentives and career growth possibilities.
What we Offer
Salary Pack
A competitive salary pack, ranging from R6000 - R10.000.
Commissions & Incentives
We offer monthly commissions & weekly incentives.
#ChangingLives
Frequent growth opportunities & an empowering working environment.
Ready to get started?
Just enter the details below, and watch how your business grow
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